TERMS AND CONDITIONS
COACH TRANSPORTATION
Coaches will be thoroughly cleaned and sanitized prior and during each trip & hand sanitizer stations will be placed at bus loading areas and will be available onboard. Face masks are encouraged onboard. Passengers must follow local guidelines laid down by the venues and locations.
TOUR ESCORT
An Excursions Unlimited by Kelly Tours travel representative will accompany the group to all destinations to oversee the trip and take care of all travel arrangements and details.
TO CONFIRM RESERVATIONS
Reservations will be accepted on a 1st come 1st serve Basis. It is important that reservations and deposits be made at the earliest possible date to ensure availability of a particular tour.
Day Trips are payable in full upon booking. Ground Overnight Trips require an initial deposit as noted below and balance due payment 45 days prior to departure.
GROUND OVERNIGHT TRIP PRICE: DEPOSIT AMOUNT per person:
$0 – $499 $100.00
$500 – $999 $200.00
$1000 – $2500 $400.00
$2501 and up $600.00
Trips involving Air (flights) and or Cruises require an initial deposit of $600.00 per person and the balance due payment 60 days prior to departure.
Reservations will not be accepted without initial deposits.
PAYMENTS
Credit card payments can be made online at www.KellyTours.com or by phone (800) 442-6152. Make check payments payable to Kelly Tours and mail to your local office address.
SAVANNAH, GA area
2788 US Hwy 80 W
Savannah GA 31408
CHARLESTON, SC area
6484 Savannah Hwy.
Ravenel, SC 29470
CANCELATION
Day Trips are non-refundable, but transferable one time to your account as a credit, minus the cost of any unrecoverable vendor payment.
Ground Overnight Trips, no cancelation penalty if a trip is cancelled 45 days prior to departure. 50% cancelation penalty if a trip is cancelled 44–30 days prior to trip departure. 100% cancelation penalty if trip is canceled within 30 days of trip departure.
Air (flights) and or Cruises Trips are refundable if a trip is cancelled 90 days or more prior to departure minus the cost of any unrecoverable vendor payment. All payments are non-refundable if canceled 89 days or less prior to departure
TRAVEL INSURANCE
Travel insurance is optional and can be purchased at a discounted rate through Excursions Unlimited By Kelly Tours. We work with Travel Guard. To find out more information regarding coverage in your state, click HERE.
FINAL LETTER
A final trip letter will be provided three weeks prior to the trip outlining pick up and drop off points, departure and return times, hotel details, a current itinerary and any local Covid 19 restrictions.
LIABILITY & INDEMNIFICATION
By booking, financially committing to and physically traveling on a trip with Excursions Unlimited by Kelly Tours, passenger(s) do so at their own risk and will indemnify Excursions Unlimited by Kelly Tours and Excursions Unlimited by Kelly Tours employees in totality against any claim(s) resultant to any actual or perceived harm caused by potential exposure to Covid 19. In addition, passenger(s) will not hold Excursions Unlimited by Kelly Tours or Excursions Unlimited by Kelly Tours employees liable for any actual or perceived harm caused by potential exposure to Covid 19 during a trip.
Please read the following terms and conditions carefully. By registering your student for the tour, you are agreeing to the terms listed on this flyer.
TRANSPORTATION
Modern motor coach transportation will be provided for this tour conducted by Kelly Tours. The coach will be operated by an experienced driver and equipped with a DVD player and restroom. Rigorous cleaning and disinfection procedures are in place for all vehicles operated by Kelly Tours. Upon return from each tour, buses are fully disinfected with the usage of electronic mister technology which ensures full wrap around sterilization coverage of all surfaces. In addition to this cleaning, drivers and guides will disinfect surfaces throughout the bus during the actual tour daily. Hand sanitizer will be readily available onboard. For more information please visit our website on how Kelly Tours is dedicated to keeping travelers safe.
FOOD ALLERGIES
Kelly Tours is compassionate to specific food requests and dietary needs. While we will make every effort to accommodate all requests, please be prepared to send alternate food options with your traveler if you have concerns with the group menus. A vegetarian option will be available for all meals. Please contact Kelly Tours at least 45 days prior to the trip departure with special dietary needs.
KELLY TOURS TOUR DIRECTOR
A Kelly Tours representative will accompany the group to all destinations to oversee the trip and take care of all arrangements. This is an added feature that will allow the chaperones to handle their responsibilities.
GRATUITIES
Gratuities for the driver and escort who accompany the group are not included in the package price. We recommend $2 per person/per day for the driver and $2 per person/per day for the escort as each will work hard to ensure that everyone has a great trip! Meal gratuities are included in your package price.
PAYMENT INFORMATION
Don’t Turn Money into Teachers or the School! Please make all payments directly to Kelly Tours. Payments can be made online at www.kellytours.com or by mailing a check to the address below. Make payments conveniently, set up an automatic draft and check the remaining trip balance online at the Kelly Tours website, visit www.KellyTours.com and click on the tab labeled online payments. First time visitors will need to create a Username and Password. Returning customers will login. Use the online help tool or contact Kelly Tours if you do not remember your Username or Password. You will search for your tour using the Trip Number on the first page of the trip flyer. Please make all check payments payable to Kelly Tours, Inc. and send with the sign-up form on the last page of this flier. Please include your driver’s license number, student’s/traveler’s name and the trip number on your check. (A charge will be incurred on all checks returned for insufficient funds. Questions concerning Express Checks can be directed to www.expresschecks.org or 912-355-8593).
CANCELLATION
All payments listed on this flyer marked as non-refundable will be non-refundable should a traveler cancel for any reason. Cancellations received prior to the final payment due date will receive a refund of all payments aside from any payment marked as non-refundable. If a cancellation request is received after the final payment due date, all costs associated with attractions, food and lodging will be withheld from the refund. All other payments will be refunded through Kelly Tours. Written notice must be sent to notify Kelly Tours of cancellation to kellytours@kellytours.com with the subject line “Cancellation”. The notice must include the traveler’s name, the primary contact’s name, telephone number, email and mailing address, group name and trip number. The refund will then be mailed out or credited back to the credit card used to make payment. Please allow up two weeks after cancellation notice is received for the refund to be processed. If a tour cancels due to lack of participation, all payments will be refunded.
Should a tour be forced to cancel due to the closure of a destination because of a pandemic such as Covid-19 or any other special circumstance that prohibits the tour from happening all payments will be refunded minus 50% of the non-refundable portion of the tour plus any non-refundable payments made to vendors. Refunds will be issued once any, and all payments made to vendors have been recouped by Kelly Tours. Please allow a minimum of 3 months for this process to occur.
WAIT LISTS
Availability is based on a first-come first-serve basis. If there are no available spots, travelers may be placed on a waiting list. Kelly Tours buses accommodate 50 passengers (including the chaperones and escort). An additional bus may be added to the trip (at the discretion of the school and Kelly Tours) if the waiting list exceeds 20 people by the final payment date. *Some tours may be limited by special program availability, by the school or group leader. In these cases, registration will be based on a first-come first-serve basis.
KELLY TOURS, INC. – RESPONSIBILITY AND COMPULSORY ARBITRATION This form is important. It includes Terms & Conditions and releases Kelly Tours, Inc. from liability. By signing up for this trip all participants and parents or guardians of participants under age 18 agree to the terms of this form. I understand and agree that this Agreement shall constitute a binding contract between the undersigned and Kelly Tours, Inc. which for this contract includes its officers, directors, shareholders and employees, (collectively, “Kelly”). Except for certain buses and vans, Kelly does not own or operate any entity which is to or does provide goods or services for your program, including, for example, arrangements for or ownership or control over lodging facilities, airline, vessel, bus or other transportation companies, local ground operators, visa processing services, providers or organizers of optional excursions, food service of any kind or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Kelly is not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party. Without limitation, Kelly is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal, terrorist or threatened terrorist activities of any kind, overbooking or downgrading of accommodations, structural or other defective conditions in lodging facilities (or in any heating, plumbing, electrical or structural problem therein), mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely, dangers associated with animals, sanitation problems, food poisoning, epidemics or the threat thereof, disease, lack of, access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, or for any other cause beyond the direct control of Kelly. COMPUSLORY ARBITRATION. Upon making payment for this trip, I agree that any dispute concerning, relating, or referring to this contract, the brochure, or any other literature concerning my program, or the program itself shall be resolved exclusively by binding arbitration in Savannah, Georgia, according to the then existing commercial rules of the American Arbitration Association. Such proceedings will be governed by substantive Georgia law.
*By booking, financially committing to and physically traveling on a trip with Kelly Tours, passenger(s) do so at their own risk and will indemnify Kelly Tours and Kelly Tours employees in totality against any claim(s) resultant to any actual or perceived harm caused by potential exposure to Covid 19. In addition, passenger(s) will not hold Kelly Tours or Kelly Tours employees liable for any actual or perceived harm caused by potential exposure to Covid 19 during a trip.
QUESTIONS
Feel free to direct any questions to the offices of Kelly Tours at (800) 442-6152 M-F 9am-5pm or online at www.kellytours.com.
SAVANNAH OFFICE CHARLESTON OFFICE
2788 US Hwy 80 W 6484 Savannah Hwy
Savannah GA 31408 Ravenel SC 29470
MACON OFFICE
2303 Seventh St
Macon GA 31206
*By signing your registration form, you are giving us permission to use your child’s photo for marketing and other promotional materials for the Facebook page and website. Please let us know if you have any concerns.
- Tour can be paid via cash, check, money order or credit card. Cash or money order payments can be delivered to the most convenient Kelly Tours office to your location. Please do not mail them. Kelly Tours will not be responsible for money lost in the mail.
- Check payments can be mailed to: 2788 Highway 80 West, Garden City, GA 31408. Please send a completed sign-up form located on the trip flier.
- Credit card payments can be called in or made online at the Tour Store. To make a payment online follow the instructions below.
- Enter our secure online payment site, Tour Store (Tourstore.kellytours.com)
- In order to make a booking or online payment you will need to create an account. If you already have an account simply enter your email and password to sign in. To create a new account, click on “Don’t have an account? Register.”
- You can search for your trip by entering the 5 digit trip number found on your trip flier.
- If there are no available spots, travelers may be placed on a waiting list. Kelly Tours buses accommodate 56 passengers (including the tour escort). An additional bus may be added to the trip (at the discretion of Kelly Tours) if the waiting list exceeds 20 people.
- Each trip flyer will include departure locations for your tour. Please confirm one at the time of booking. If you need to change your departure location, just give us a call.
- If you are traveling alone, there is a single supplement charge to offset the additional expenses. Paying for single occupancy only applies to lodging and does not mean private seats on the motorcoach or at attractions.
- Final letters are sent out at least 2 weeks prior to the departure date. It will provide a detailed itinerary including departure and return times, lodging information (on overnight tours), and what to bring.
- Kelly Tours is compassionate to specific food requests and dietary needs. While we will make every effort to accommodate all of these requests, please be prepared to bring alternate food options if you have concerns with the group menus. A vegetarian option will be available for all meals. Please contact Kelly Tours at least 45 days prior to the trip departure with special dietary needs.
- At Kelly Tours we encourage passengers with disabilities to travel with us and are here to meet the transportation needs of all passengers, with the respect and dignity which you deserve. We provide assistance with boarding and departing the bus, special handling and transferring of luggage, and the storage and retrieval of mobility devices. For any additional questions, please call one of our friendly group travel specialists with to ensure we are able to meet your needs for an upcoming trip.
- No cancelation penalty if a trip is cancelled 45 days prior to departure minus a $49.00 administration fee. 50% cancelation penalty if a trip is cancelled 44–30 days prior to trip departure. 100% cancelation penalty if trip is canceled within 30 days of trip departure. If Kelly Tours is forced to cancel the trip due to the reason of Covid-19 Force Majeure, full refund minus $49.00 administrative fee or a Full Credit to your account is available.
- Travel insurance is optional and can be purchased at a discounted rate through Excursions Unlimited By Kelly Tours. We work with Travel Guard. To find out more information regarding coverage in your state, click HERE.
- Gratuity for any restaurants/meals, baggage handling and local guides are included in your trip. Gratuities for the driver and tour director who accompany the group are not included in the package price. We recommend $2-3 per person/per day for the driver and $2-3 per person/per day for the tour director if excellent service has been provided.
- Our drivers have been trained in the steps to take in case of a breakdown or needed repair. On call managers are assigned on a 24/7 schedule to assist a group should a repair need or breakdown occur. Our motorcoach suppliers provide a 24/7 emergency call center to assist with technical problems, towing services, maintenance facilities and replacement equipment. Our membership in GMOA (Georgia Motorcoach Association) and ABA (American Bus Association) provides a nationwide network to enable Kelly Tours to replace a vehicle where ever one may be needed. Every effort will be made to ensure passengers safety, comfort and to incur the least possible impact on their itinerary.
- Should an accident or a physical emergency occur, contact 911 immediately. Our drivers have been trained in the steps to take in case of an accident and have accident reporting kits on board.
- While every effort is made to ensure your trip goes smoothly as planned, sometimes unforeseen issues may arise. If Kelly Tours has made arrangements for you, all issues with hotels, meals, programs, etc will be handled either by your Kelly Tours Escort traveling with you or by one of our 24/7 emergency
- Contact us at the offices of Kelly Tours (800) 442-6152.
